To include a specific customer to the send of a campaign that has already finished its send, follow the below steps:
⚠️Important: To action the steps in this article, you have to make sure that the customer has been made opted-in. View this article for more details.
By the relevant campaign, on the channel actions, click the edit
icon.Select the Destination List tab, then click Add one recipient.
Seach for the relevant customer:
By Search Contact, click the search
icon.In the search bar, type in the customer's email or full name.
Click the search
icon.By the relevant customer, click the Add and Use
icon.
When the customer's details will be filled automatically, click Send.