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Release note for 1.27

Fatma Abid avatar
Written by Fatma Abid
Updated over a month ago

What's new?

Campaign Builder

Mandatory category selection

We've enhanced the campaign creation process to require explicit category selection, improving campaign organisation and reporting accuracy.

Enhanced category selection:

  • Default Placeholder: Campaign category dropdown now displays "Please Select" as the default value instead of pre-selecting a category.

  • Validation Requirements: Users must select a valid category option before proceeding to the next step in campaign creation.

Benefits:

  • Improved campaign reporting accuracy through deliberate category assignment.

  • Enhanced campaign organisation with purposeful categorisation.

  • Reduced miscategorised campaigns that could impact reporting insights.

This enhancement ensures campaigns are properly categorised from creation, supporting more accurate reporting and better campaign management practices.

Campaign search: Removed auto-applied date filter

We've enhanced the search panel in Campaigns and Automated Campaigns by removing the automatic 1- month date filter to provide unrestricted access to campaign history.

Enhancement applied:

  • Removed auto-applied filter: Search panel no longer restricts results to the past month automatically.

  • Full historical access: Searches now return results across all time periods unless users explicitly apply date filters.

Benefits:

  • Complete access to historical campaign data without manual adjustments.

  • Predictable search behaviour without unexpected limitations.

This enhancement ensures unrestricted access to campaign history while maintaining optional date filtering capabilities.

Voucher Module

Voucher management

We've added a new "Discount All Items" toggle for Spend and Linked Products offer types that provides enhanced control over how voucher discounts are applied to customer purchases.

New feature:

  • Flexible Application: Choose between single-item discount (default) or full cart discount based on promotional strategy.

  • Simple Control: Toggle switch clearly indicates discount application scope during offer setup.

Benefits:

  • Enhanced promotional flexibility with full cart discount capabilities for qualifying offer types.

  • Improved customer value through comprehensive discount application.

  • Maintained backward compatibility with existing voucher configurations.

This enhancement provides voucher administrators with precise control over discount application for Spend and Linked Products offers, enabling more comprehensive promotional strategies.

Voucher management: External voucher code upload for SE

We've restored the external voucher code upload functionality in offers for SE clients, enabling seamless integration with third-party voucher management systems.

Restored functionality:

  • External code upload: Re-enabled the ability to upload pre-generated voucher codes from external voucher management systems.

  • Batch code processing: Support for uploading voucher code files with comprehensive metadata, including creation dates, validity periods, and redemption parameters.

  • Prefix-based organisation: External voucher codes are organised using common prefixes for streamlined offer management.

Integration benefits:

  • Seamless third-party voucher system integration for clients using external voucher management.

  • Maintained redemption tracking within the platform while leveraging external validation systems.

  • Streamlined workflow for established external voucher creation processes.

This restoration enables clients to maintain existing voucher management workflows while utilising the platform's redemption tracking and engagement capabilities.

SE Data Connector: Tonic & Guestline integrations added

We've added Tonic and Guestline integration support in the Data Sources section in the ActeolSE Setup page, expanding available integration options for streamlined data connectivity.

  • New integration support: Tonic and Guestline Connectors: Added dedicated integration capabilities for both Tonic and Guestline within the Data Connect framework.

  • Self-service setup: Both integrations can be configured and activated in under 30 minutes through the user interface.

  • Automated seployment: Streamlined setup process eliminates manual configuration requirements

  • for both systems.

Benefits:

  • Expanded integration options with Tonic and Guestline connectivity support. 70% reduction in integration setup time compared to manual processes.

  • Accelerated onboarding timelines through immediate integration availability.

  • This enhancement provides seamless Tonic and Guestline integration capabilities, enabling faster client onboarding and improved operational efficiency.


Fixes in this release

Campaign Builder

HTML campaign editing: Improved save and edit functionality

We've improved HTML campaign editing to ensure changes save correctly without requiring design application and maintain Edit button availability after applying designs. HTML modifications now save as expected while preserving editing capabilities throughout the campaign setup process.

Dynamic panel click reporting: Improved metrics display

We've improved dynamic panel click reporting to ensure accurate click metrics are displayed consistently with heat map activity data. Click metrics and heat map visualizations now show corresponding activity levels, providing reliable engagement tracking for comprehensive campaign analysis.

Contact edit form: Improved button visibility

We've improved the Contact Edit form to ensure Update and Cancel buttons remain consistently visible and functional during all loading states. Both buttons now stay accessible regardless of page loading timing.

Campaign title editing: Improved mobile display

We've improved campaign title editing to prevent unwanted spacing characters that caused text wrapping problems on mobile devices. Multicolored campaign titles now render correctly across all device types without formatting artifacts.

Survey routing: Improved name and address field display

We've improved survey routing behavior to ensure Name and Address questions consistently appear in routed survey flows. The fields now display reliably across all routing scenarios, ensuring proper data capture for routed surveys.

Contact merge: Improved profile redirection

We've improved contact merge functionality to correctly redirect users to the active merged contact profile after completion.

Campaign builder: Improved voucher icon display

We've improved voucher icon visibility in Campaign Builder to ensure consistent display when vouchers are enabled after initial setup. The icon now appears reliably, allowing QR and voucher codes to be added as expected in reminder campaigns.

Voucher processing: Improved discount calculation

We've improved voucher processing to ensure 100% discount vouchers calculate precise amounts without rounding discrepancies. The system now properly handles discount calculations to prevent small remaining balances that could affect invoice payment status.

Survey validation: Enhanced date of birth age compliance

We've enhanced Date of Birth field validation in surveys with minimum age requirements by disabling date pasting functionality. All entries now use the date picker with proper age validation logic, ensuring GDPR compliance and preventing underage survey submissions.

  • SMS campaign validation: Enhanced Link Format Requirements

  • We've enhanced SMS campaign validation to ensure all links include the required "http://" or "https://" prefix before saving. This ensures proper link personalisation, mobile device recognition, and accurate campaign tracking.

Social media publishing: Improved personalisation field display

We've improved social media publishing to ensure personalisation fields render correctly in published Facebook and Instagram posts. Dynamic fields such as Site Name now display properly across all social media platforms, matching preview functionality.


Security updates in this release

Numerous security fixes and enhancements.


How to access this update

This version will be made available automatically on 21 Jannuary 2026
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