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Segment customers based on their bookings

You can segment contacts based on their bookings and target them via related campaigns.

Fatma Abid avatar
Written by Fatma Abid
Updated over 2 months ago

To segment your customers based on the booking information, follow the steps below:

  1. Open the Single Customer View module, then click Contact Segmentation.

  2. From the Data Tree nodes list, drag and drop the Bookings Wizard into the Contact Selection.

  3. Select the relevant fields to query on:

    • Booking Location.

    • Booking Date Time.

    • Dining Date Time.

    • Covers.

    • Booking Status.

    • Origin Of The Booking.

    • Booking Type.

    • Booking Offer.

    • Guest Tags.

    • Booking Tags.

    • Booking Source.

    • Count of Interactions.

  4. Click Next, then further specify any other information.

  5. Click Next, and enter a title for your wizard's query.

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