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The Journey Builder homepage gives you a central view of all your journeys. From here, you can monitor journey statuses, manage existing journeys, and create new ones.

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From the Modules Menu, click Journey Builder.

The homepage displays a list of all journeys created for your brand.

1. From the Modules Menu, click Journey Builder.
2. The homepage displays a list of all journeys created for your brand.

Each row in the journey list includes the following information:

📌Note: The journey details are for internal reference only. They are not visible to contacts.

A journey can have the following statuses:

From the journey list, you can take the following actions on each journey:

Understand the Journey Builder homepage, including journey statuses, column meanings, and the actions available for each journey.

Journey Builder homepage overview

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Column	Description
ID	A unique identifier automatically assigned to the journey when it is created.
Journey title	The name given to the journey during setup.
Brand	The brand the journey is set up for.
Status	The current state of the journey. See Journey statuses below for details.
Send frequency	How often the journey runs, based on the exclusion rule set during setup.
Start date	The date the journey was activated.
End date	The date the journey is scheduled to stop running.

Status	Meaning
Draft	The journey has been created but not yet activated.
Active	The journey is running and sending to contacts.
Pause (Stop)	The journey has been hard-stopped. No new contacts enter and running cycles do not complete.
Pause (Completing)	The journey is paused but running cycles are allowed to complete before it stops.
Ended	The journey has reached its end date and is no longer running.

Action	Description
Preview	View a read-only version of the journey design without making changes.
Edit	Open the journey to make changes. For active journeys, you must pause the journey before editing.
Journey insights	View performance statistics for the journey, including contacts path and campaign results.
Re-use	Create a copy of the journey with a new name, sender profile, and date settings.
Delete	Permanently remove the journey. Only available for journeys in Draft status.

Journey Builder homepage overview

Access the Journey Builder homepage

Understand the homepage columns

Column

Description

Journey statuses

Status

Meaning

Actions available for each journey

Action

Description