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Customers segmentation via Wizard Segmentation

Creating your target audience selections is a crucial first step in understanding your customers and ensuring your campaigns reach the right people.

Fatma Abid avatar
Written by Fatma Abid
Updated over a month ago

To use the contact segmentation wizard smoothly, follow the steps below:

  1. Open the Single Customer View module, then click Contact Segmentation Wizard.

  2. From Create Your Target, define your selection.

    1. Select Match ALL criteria or ANY, then click Add New Group.

    2. Select the relevant wizard by clicking the arrow icon and selecting the wizard name.

    3. Click Choose field and select the required criteria.

    4. Select Choose operator, choose Exact Match, then define your option.

    5. You can filter contacts based on the minimum number of interactions they've had with you.

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