We offer several modules in Acteol SE to enhance your marketing capabilities:
Our standard modules:
Single Customer View: Where all data automatically comes together and gets updated every day with every customer interaction, giving the most up-to-date view.
Campaigns: Create personalised email or SMS campaigns with closed-loop reporting so you know what is working to drive repeat visits and spend.
Website Tracking: We provide a tracking script to be embedded into the customer's website. Once embedded, the system begins by capturing activity from unknown visitors, building a foundation of behavioural data even before direct engagement. As campaigns are launched containing the website links and customers begin interacting with emails, these anonymous profiles are matched to known contacts within the Single Customer View (SCV), enriching their profiles with detailed web activity.
Insight: Interactive insight reports to drill into your customer database. Visual charts showing growth, visit and spend behaviour over a period of time.
Import: Enables you to upload a list of contacts from an external source by uploading Excel files.
Journey: Allows you to visually create multiple-step, multi-channel customer journeys (Email- SMS) with follow-up automated campaigns based on time delays and action/non-action decisions to build better experiences for your customers.
ā ļøImportant: Acteol SE doesn't support open API access.
Our additional āmodules:
Survey Builderā: Create personalised web surveys to collect information on new customers or enrich existing customer data.
Audience Management: Reach customers and prospects through building adverts social media channels to expand your customer database.
Social Activity: Bring and create content for your various social channels together from DMN, Google, Facebook, Instagram and TikTok.
Vouchers: Create and send unique or generic voucher codes to incentivise future spend and visits from customers or to reward them.
ā ļøImportant: The availability of these modules may depend on your specific Acteol SE package or purchase options. Kindly contact your sales team or reach out to the Acteol SE support team to link you with the sales-relevant member whenever you want to add a new module.
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