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Export a contact's data

You can export a contact's data in a few easy steps.

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Written by Stephanie Desveaux
Updated over 2 months ago

To export a contact's details as a data subject request, by following the steps below:

  1. Click SCV, then click Search contact.

  2. In the search bar, search for the contact's name or email address.

  3. Click the Display Contact Profile image.png icon.

  4. Click the Export image.png icon, then click Confirm.

  5. Select the required fields:

    • Personal info.

    • Interactions.

    • Survey responses.

    • Marketing.

    • Vouchers.

    • Social.

    • Website (cookie).

  6. Click Export.

  7. Copy the password to use later, then click Close.

  8. You'll receive an email containing the file, follow the instructions in the email.

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