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Add a reply-to email address in your campaign for your customers responses

You can choose to allow your customers to reply directly to your campaigns by adding a reply-to email address to your campaign design to create a more engaging experience and receive valuable feedback or enquiries.

Written by Stephanie Desveaux

Add a reply-to email address in your campaign for your customers responses

To allow your customers to reply directly to your campaigns by adding a reply-to email address to your campaign design, follow the below steps:

  1. From your campaign design, drag and drop a Button block.

    📌 Note: You can add this for normal text or images too, if needed.

  2. Once added, click on the button.

  3. From the Button properties tab, on the Link Type dropdown, select Send email.

  4. Write the email address, then fill the remaining details as required:

    • Mail to

    • Subject

    • Body

  5. Click Save.

When customers click the button, a new email window will open with your specified address pre-filled, allowing them to contact you directly.

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