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Get your survey stats and export responses

You can obtain your survey stats after that your contacts have completed it.

Written by Fatma Abid

To get the stats for your survey responses, follow the steps below:

  1. From the home page, open the Survey Builder module.

  2. Click Existing Surveys, then click the Reporting tab.

  3. To filter your report, click the filter icon. You can filter the responses by

    • Date:

      ⚠️Important: Making sure that your survey responses are loaded from the date of the creation of the surveys ensures that all the responses are loaded and your survey wouldn't be empty.

      1. On the Filter By Date, set the From date to a date before which you launched the survey.

      2. Set the To date to the current date.

      3. Click Apply.

    • Questions.

    • Contacts.

    • Responses.

  4. Examine the charts from the Your Results section. These charts will mirror your existing survey questions.

  5. To export your results into files:

    • As an Excel file: Click the Custom Data Export icon.

      1. From the export format popup, select Standard email and drag any other relevant field from the green elements.

      2. Click Export to make sure the relevant fields are included.

        ⚠️Important: In order to not have an empty export, make sure your export format has all the needed fields your Excel export requires.

    • As a PDF file: Click the Chart Export PDF icon.

  6. You will receive a notification via email in a few minutes when your export is ready to download.

🤓Tip: The export generation process may take several minutes, depending on the number of responses the survey has.

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