Help & support
Find the right support resources for your needs.
By Fatma Abid and 1 other2 authors6 articles
Raise a support ticketYou can contact our support team from your Acteol SE software to help you raise a support ticket in a few easy steps.
Get technical supportSee what support is available to you.
Use the Access Digital AssistantFind out more about utilising the Access Digital Assistant.
Utilise our Help CentreYou can find answers to any of your queries about your Acteol software modules and features in our helpful knowledge base.
New support process starting 18 December 2025Our AI messenger offers instant support and escalates unresolved issues to our team for quicker assistance.
Use the MyAccess PortalGet advice and support for your account with The Access Group, including payments, invoices, and account management.
