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Find and manage a specific voucher code

You can search and manage a specific specific vouchers that you've sent.

Fatma Abid avatar
Written by Fatma Abid
Updated over 2 months ago

You can see whether a voucher has been redeemed, who it was redeemed by, when, and where by following the steps below:

  1. Click Vouchers, then click Find Voucher.

  2. Enter the voucher code, then click the search icon.

  3. After that you obtain the relevant voucher code, you'll have various options:

    • To disable the voucher code, click the disable image.png icon, then click Apply.

    • To reactivate it, click the resume image.png icon, then click Apply.

    • Review the main details of the voucher:

      • Description: voucher offer description.

      • Customer: the customer to whom the voucher code is assigned.

      • Valid From and Valid To: the validity date and time range of the voucher code.

      • Redeemed: the confirmation of whether the voucher code is redeemed.

      • By: the user by whom the code is redeemed.

      • Location: the location in which the redemption is done.

      • When: the voucher code redemption date.

      • Any terms and conditions or comments that were added will be displayed too.

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