Gym-specific segmentation templates: built on RF (recency and frequency) rather than spend-based RFM, reflecting how gym customer behaviour is best measured.

Create a campaign directly from a feed notification: spot a segment movement alert and act on it instantly, with the relevant contacts already pre-loaded into Campaign Builder in one click.

Once your limit is hit, customers will no longer be able to redeem any more vouchers. No manual intervention needed.

Set your cap at offer creation under Redemption Details, or if you change your mind and want to increase the redemption limit mid-promotion, update it any time by pausing the offer first. Works across both redemption modes: unlimited and personalised.

Hide test vouchers or anything you no longer need. Archived vouchers are removed from reports, calculations, and customer wallets.

Nothing is permanently deleted. Restore archived vouchers at any time, audit trail intact.

Archive access is permission-controlled. Manage who in your team can archive and restore.

When you navigate to the grid within Vouchers List, "Valid From" and "Valid To" have been renamed to "Issuance Date" and "Expiry Date", making it easier to distinguish voucher dates from offer dates.

For example, a Birthday Offer may be ‘Valid From’ 1st June – this is usually the date a promotion goes live. However, you may have issued a Voucher (from this Offer) to a specific customer on their birthday on the 10th July – this is what we refer to as the Issuance Date, which is visible in the Voucher List grid. Naming the grid column ‘Valid From’ in the past proved confusing – now the distinction is much clearer.

Expiry Date covers all scenarios, whether it’s been manually entered or dynamically calculated from the offer setup. It is now a clearer source of truth.

Survey responses now included in data exports from the Contact Profile.

Export a contact's full survey history, each question alongside its answer, all in one file.

No more cross-referencing data elsewhere to get the full picture.

Type a country code (e.g. "GB") or full name in the Location field and get the right result either way. No more having to remember exact full names.

No visible changes, but these pages now retrieve data via a modernised backend, laying the groundwork for faster performance and more reliable data display.

This is the first phase of a broader infrastructure rollout that will continue across the platform in future releases.