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Asset file restrictions

When you upload an asset, make sure it meets the file requirements.

Fatma Abid avatar
Written by Fatma Abid
Updated over 2 months ago

The accepted asset file types and sizes are as follows:

Accepted images

png, jpg, jpeg, gif

Accepted documents

doc, docx, rtf, xlsx, xls, csv, pdf, pptx, txt

Accepted videos

mp4, mov, mp3, 3gp, fiv, avi, m4p, m4v, gifv, wmv, wav

Max image size - Email

1.0 MB

Max image size - Social campaigns

5.0 MB

Max video size

150.0 MB

Max document size

5.0 MB

Max file number

100

⚠️Important: Adding videos to your Email campaigns is not supported in Acteol SE, it is only possible to add GIFs with the size no more than 4MB. You are able to add the videos as you will be able to add them in your Social campaigns.


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